News

The latest news, case studies, updates and developments from ETBS.

Ahead in the Cloud : July 2019

Over the most recent quarter the percentage of vendors making changes to product or pricing per geography were:Australia : 40% (highest for the current 12mths)United States : 31% (low, historically speaking)United Kingdom : 43% (roughly average, the UK typically is a...

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Ahead in the Cloud : November 2018

The cloud pricing model quarterly update for October/November focused on the USA. The following is a summary of the Big Players’ movements in the United States over the previous quarter:Overall, 40% of the vendors tracked changed either pricing or product (or both)...

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Ahead in the Cloud : August 2018

The cloud pricing model quarterly update to August covered Australia, Germany and Singapore. Australia (which is typically one of the more active markets) had a ‘quiet’ quarter with 35% of vendors changing product or pricing (or both); while Germany (which is...

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The Impulse to Compare

As the market becomes more competitive, organisations are continually looking to optimise their value proposition against industry peers. Their position is generally underlined by their operational costs and how they compare to others in the same industry. Many...

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Ahead in the Cloud : July 2018

The most recent quarterly update of the cloud pricing model covered the United States, Japan and China; and for each of them the level of activity was considerably higher than the prior quarter. For the USA just under 40% of vendors made some change to product and/or...

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ITSMC and ETBS announce a partnership

In a firm commitment to our clients and prospects, ETBS is delighted to advise we have partnered up with Lana Yakimoff and her team at ITSM Consulting Services. This synergy provides customers access to over 70+ years of combined industry experience across a myriad of...

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What You Can’t See Can Hurt Your Business

We say that a benchmark should deliver real benefits not just a confusing endless stream of columns and numbers and one of the key benefits of benchmarking is its ability to cure “paradigm blindness” blindness in an organisation. Paradigm blindness is when an...

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Benchmark for Good Health

How healthy is your IT operation? Do you really know? How do you measure its health?
An organisation that benchmarks its IT operation can: Understand its position in the market compared to…

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Benchmarking Metrics

As part of any given benchmarking life cycle, we collect and obtain a myriad of market data. We churn and distill it to provide an additional layer of value for our clients. In this case, a growing trend is to look at higher-level IT information…

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